CASE STUDIES Solving Complex Problems With Elegant Solutions
Over the years, our team has worked in almost every sector of the business-to-business realm, including:
FinanceProviding professional-grade sites and systems for client management, payment processing, and online presence.
LawSecured online presence websites that outline professional legal services while ensuring that topmost security protocols are followed.
InsuranceBuilding responsive policy and quote management systems for industry leaders that include portals, premium processing and more.
RetailWebsites that transact online sales, showcase product databases, and provide e-gift cards and other financial instruments.
IndustryBuilding robust, scalable websites and applications tailored to the needs of manufacturers, suppliers, and service providers
HospitalityServing thousands of hotels, B&Bs, inns, restaurants, and tour operators, processing 1.5+ million reservations*.
MemberhipsCreating user-friendly platforms that provide easy access to programs, events, membership info, news, intranets, policy manuals and more.
*This category of our service line specifically for hotels, restaurants and tour operators is now handled by our partner company: GuestServe Inc.
With our broad-based experience, we are poised to be your final source for expert web services.
A Brief Sampling From Our Catalogue Of Work
Case Study: 1 - Link To Clinic
Project Abstract: Reaction Internet worked closely with several prosthetic and orthotic clinics to assist in the development of a comprehensive end-to-end solution to migrate these clinics away from traditional paper-based methods into cloud-based dashboards that process client-intake, appointments and reminders, client pathology data schemas, project quotation, work orders, invoicing, project status management, and patient re-visits. We also built the clinic onboarding website shown above, provided digital marketing services, and produced clinic documentation. This required substantial innovation, sourcing of Ruby on Rails development, A.I. production tools, and more. Visit: LinkToClinic.com
Case Study: 2 - Flagro Industries, a division of Sunbelt Rentals
Project Abstract: Reaction Internet built a customized WordPress site for this North American company now a subsidiary of Sunbelt Rentals Inc. of Texas. For this important project, we were tasked with:
connecting the site to a dynamic product database showcasing the entire company catalogue
providing a customized translation of the entire site into French language to meet Quebec Canada language requirements
setup of comprehensive campaign using Google Search Console to identify click triggers for Google Ads
Case Study: 3 - Crawford Smith & Swallow Accountants
Project Abstract: This client is the largest accounting firm in the Niagara Peninsula of Ontario Canada. A customer of Reaction Internet's since 1997, we recently were contracted to overhaul their aging website to add important new functionality including:
Connect a database of the professional accounting staff to the website which would be self-managed by CSS staff
Directly connect the website to a real-time payment platform that processes client accounts to be transacted online
Upgrade the visual presence of the company with a state-of-the-art WordPress website
Add videography to the site's homepage to showcase the captivating location of this professional firm
Project Abstract: Reaction Internet built a customized and comprehensive website to assist the citizens of Peterborough, Quinte West and Belleville Ontario to access their community centre portal and obtain information on services, schedules, charitable drives, events, special notices, support services and more. Visit: YMCAofCEO.ca
Case Study: 5 - Duliban Insurance Brokers Policy System
Project Abstract:
As one of the largest insurance brokerages in southern Ontario, Reaction Internet was called upon for expertise in producing a portal system that empowers users to make insurance applications online for the Tractor Division, and to have those applications quoted in real-time, issue payment details and activate monthly premium subscriptions for LIVE policies all through an elegant system of automation. This system produces documents in real-time that give customers peace of mind knowing that they have obtained a fair quotation for their assets. It is a massive step forward in the migration from traditional paper-based methods to digital office automation. Visit: DulibanInsurance.com
Case Study: 6 - Sullivan Mahoney LLP
Project Abstract:
Niagara's largest law firm entrusts its website cloud hosting to Reaction Internet. As part of this service, we have performed important audit services and corrections to ensure the highest level of security possible. Recently, we performed a full-scale upgrade of all underlining technology that runs the website adding caching, security fence systems, enhanced backups and more. Visit: SullivanMahoney.com
Case Study: 7 - Seaway Mall
With Chat!
Project Abstract:
With over 100 stores, offices and community services on site, Seaway Mall remains a vibrant and thriving centre for retail shopping and community meetups. Reaction Internet has been serving Seaway Mall since 1994 when it was launched as the FIRST shopping mall in Canada to have an online presence. Recently, we added A.I. Chat services to this website to assist customers in learning more about retail stores, contact numbers, hours of operation and more. Visit: SeawayMall.com
Case Study: 8 - Cannon Greco
Project Abstract:
When property management company, Cannon Greco required lobby and floor screens for a high-rise office tower, Reaction Internet was called upon to provide an elegant solution. We developed:
a web portal that would empower administrators to input tenant details to an online database
a television screen methodology that would receive updates of the database
a set of tools for producing floor by floor screens customized to provide direction for tenant locations on each floor
This solved an expensive problem of printing vinyl sticker updates on a monthly basis as tenants would come and go.
Value 9: Trust
We have been solving complex website problems for over 30 years.
